When will my deposit be credited to my utility account?

For Homeowners: Upon completion of 12 months of on-time payments, defined by no late payments, returned checks or drafts, and no disconnections due to nonpayment, a written request can be submitted to refund the deposit.

For Renters: The deposit shall be applied toward the account balance upon closing, with any remaining funds refunded thereafter.

Show All Answers

1. Will the Town provide any compensation on my bill if there's a leak and my water usage goes up?
2. What is the required notice period for the Town to connect or disconnect my services?
3. May I request a review of my water and electric meter reading?
4. What actions should I take if my utilities are shut off due to non-payment?
5. Is it possible for the Town to extend the deadline for paying my utility bill?
6. What happens if the bank returns the check I wrote to pay my utility bill?
7. When will my deposit be credited to my utility account?
8. Updating Your Utility Bill After a Name Change Due to Marriage or Divorce
9. What are my options for filling my swimming pool?
10. How to Handle Water/Sewer Emergencies Outside of Regular Business Hours
11. Does the Town offer disposal of old furniture/appliances?
12. What items are acceptable to put in my recycling bin?
13. How to Handle a Garbage or Recycling Cart with a Fallen Wheel
14. What is the proper way to dispose of electronic items?
15. What is the process for requesting an additional recycling or garbage cart?